You can check all the guarantees and shipping times directly on AliExpress by clicking here. And see all the frequently asked questions resolved in this other link.
⚠️ Updated AliExpress Coupons and Promotion Codes:
List of all the coupons
New user coupon
If you are looking for a good online sales platform to find products with the best value for money, AliExpress is the answer for you. This page is very reliable and you can purchase from almost any country with free (or at a very low price) shipping.
- 1 First step: register on AliExpress and get a new user coupon, as well as a promotional coupon
- 2 How to find products with shipping to Canada on AliExpress
- 3 Before buying, read the description and specifications of the product
- 4 Payment methods accepted for AliExpress Canada
- 5 Shippings: How do they work for Canada
- 6 How to open a dispute on AliExpress if you have a problem with your order
- 7 Frequent doubts and questions when buying on AliExpress from Canada
- 8 Is it safe to buy on AliExpress from Canada?
We have received many questions asking how to buy from Canada. Keep reading, because we will explain everything step by step so you can begin purchasing.
Click here and go to AliExpress Canada.
First step: register on AliExpress and get a new user coupon, as well as a promotional coupon
First of all, you must register to be able to buy. We recommend doing it directly with your email so that you receive all the notifications (you will not receive them if you register, for example, with your Facebook account). AliExpress will give you a Welcome Coupon to use in any store and any product. You can get it at this link. We have a guide on Discount coupons on AliExpress where you can find out more.
Promotional code AliExpress Canada
AliExpress also has an exclusive promotional code with which you can get a discount of C$4.77. Just copy it and enter it right before paying. Is this one:
If the promo code does not work, try this link instead.
How to find products with shipping to Canada on AliExpress
Although AliExpress ships products worldwide, it is best to make sure that the page is configured so that the search only shows products with shipping to Canada. Select your currency and country at the top right of the page.
Use the search bar and the different filters to find more accurate results, or explore the different products through the categories.
Click here and go to AliExpress Canada.
Before buying, read the description and specifications of the product
Don't skip this step for the world. You should always review all the specifications of the product carefully so that you make sure of what you are going to buy. In the profile of the article, you will find the tables with equivalences of sizes, models, information about materials, and everything you need to know. On the other hand, if you have any other questions, you can also contact the seller.
Check the comments section of other users. There you will find information about their shopping experience and how the product turned out. Another essential thing is to see the reputation of the seller. This will be the key to deciding whether to buy from them or keep looking in other stores. At Alixblog, we have a Best AliExpress Sellers Guide that you may find useful.
Payment methods accepted for AliExpress Canada
AliExpress is not very different from other online sales platforms. The payment methods are very similar, starting with credit or debit card (the simplest and most recommended option), prepaid or virtual cards, or electronic wallets, among others. AliExpress also offers the ability to pay by bank transfer, but it is the least recommended option.
In the image below you can see all the available methods.
Your money will always be protected due to the escrow system. This means, your payment won't be released until you confirm you received your order. And your data is also protected at all times.
Shippings: How do they work for Canada
As you can see, there are different shipping methods on AliExpress. Depending on the seller, the available methods also vary, but you can often choose AliExpress Standard Shipping or ePacket, which are usually free or very cheap and highly recommended. The waiting time, being a shipment from China, is considerable, let's say it takes about a month, although it can be less or more.
There are other options by private mail, with these you will have to wait for less but they are more expensive. The same thing happens with AliExpress Premium Shipping: you will have your package sooner but you will have to pay much more.
It depends on the case, but it is much more likely that your package will be verified and detained in customs if the shipment is through private mail. But if you are sure that your order does not have to pay taxes (or the company collects them directly in the shipment price) this should not be a major problem. Check out our Definitive Guide to Shipping Methods if you want to know more.
Local warehouses in other countries
Did you know that AliExpress has more and more local warehouses in different countries? Although this is still not common in Canada, it probably won't take too long for you to shop on AliExpress and receive your order via domestic shipping (in a short time and without paying any import taxes).
However, there is the possibility of looking for products with shipping from the United States, which means that you can receive them much faster. To find these products you just have to select the country of origin in your search filters, as you can see in the image below.
How to check the tracking number
You can do this through AliExpress: in the details of your order, you will see messages that will be updated according to the status of the package. In our Guide on tracking AliExpress orders, you have more information about what each of these messages means. There are also different pages on the Internet that allow you to track your order by entering the tracking number.
In Canada, different taxes apply when importing any item. For almost any province you will have to pay 5% on the price of any product for the Goods and Services Tax (GST) and only in some, also the Provincial Sales Tax is included, which is 13% (these provinces are British Columbia, Manitoba, Quebec, and Saskatchewan).
Regarding customs duties, any product that exceeds CAN $ 20 must pay them. These are calculated according to the country of origin, the price and the type of product. It is true that the limit goes up to CAN $ 60 if it is a personal gift from family or friends, but this does not apply to AliExpress purchases (even if they mark it as a “gift”).
Check with your seller about taxes, since sometimes, being fixed, these are included in the shipment so that you do not have to do any extra procedure. In case you have to pay customs or provide any other documentation, the customs staff will contact you directly and explain what to do.
Don't freak out if in AliExpress the state of your order indicates “In customs”, it is just part of the process. Although if by any chance it says “Held by customs, please contact customs or seller”, then it is a different story and probably you will have to provide extra documentation or pay, but in this case, they will inform you exactly what to do.
How to open a dispute on AliExpress if you have a problem with your order
In the event that your order does not arrive in the established time, that it appears as delivered and you have not received it, or that it arrives defective or with an error, you will have to open a dispute. The best thing is to always talk to the seller before, but if you see that they don't offer any solution, proceed to make the claim. You just have to go to the order details and click on “open dispute”.
It is important that you do this within the product's protection period. This time is 60 days, although they have extended it to 90 days in many cases. However, once you receive the order (or it appears as received even though it hasn't arrived) you will only have 15 more days to do it, so take this into account.
If you have evidence that the order was wrongly delivered (via tracking pages or the courier company), you will need to provide it to support your claim. We have a Guide on claims, disputes and returns where we explain this in more detail.
Frequent doubts and questions when buying on AliExpress from Canada
In this section, we answer the most frequent questions that we receive in our blog.
What should I do if my order has been detained by customs?
As we already mentioned, if your order is detained, the staff from customs will contact you and tell you what to do.
My order appears as delivered but I have not received anything
You should contact the seller first, but if they do not offer a solution, you should open a dispute and ask for a refund.
Can I buy from another country and send the order to Canada?
Of course, but make sure to know if the person who receives the order has to pay any taxes. It is also possible to purchase from Canada and send the order to another country.
I'm not at home much, can I send my orders to the post office?
No, you can't provide an address from any post office. If you are not home during delivery hours, you can also give the address from your workplace or anywhere else they can reach you.
How to change any details of my order
If your order hasn't been sent, contact the seller and explain you need to make a change (sometimes they may ask you to cancel and buy again). But if the order was sent, you won't be able to make changes.
Can I buy wholesale from Canada on AliExpress or Alibaba?
Yes, in fact, more and more people around the world are doing this for commercial purposes. However, you will probably need a specialist in imports who guides you through the process. You can start by consulting our guide on How to buy wholesale on Alibaba.
Is it safe to buy on AliExpress from Canada?
As we already said, AliExpress is one of the most reliable online sales platforms. In addition, it offers great benefits due to its low prices and good brands.
We recommend you read our guide on how to prevent scams. But take into account that your data will always be protected and that your payment will not be released until you confirm that you have received everything in order.
We also have a section with tutorials, where we explain all you need to know about this platform, and an Essential Buyers Guide for AliExpress for those who are beginning to purchase on this page.
What about you? Have you already bought on AliExpress from Canada? We would love to know your opinion, do not hesitate and leave us a comment about your shopping experience.
Purchase from AliExpress not first time.Never been any problem before.