It is not usual, but sometimes we've been waiting a long time for our AliExpress order to arrive and suddenly we get one of these statuses in the tracking: Parcel is returning to sender, please contact the carrier Package returned to sender Shipment undeliverable, … [Read more...]

You can see the all guarantees directly on AliExpress by clicking here or on this other link. We have prepared a huge guide with everything you need to know about claims and disputes on AliExpress: when you can claim, how to open disputes, tricks to win them and much … [Read more...]

To go to the AliExpress returns and refunds section click here. Here's everything you need to know about AliExpress refunds: when you can claim them, how to ask for them, how long they take to arrive, why they sometimes don't arrive and what to do if AliExpress doesn't … [Read more...]

If when you enter to see the tracking of your AliExpress order you see "hand over to airline" or "shipment accepted by airline" and you don't know very well what they mean, today we are going to explain it to you in detail. Remember that you can see the most updated status of … [Read more...]

Another question you may have when tracking your order is what "last mile" and "accepted by last mile carrier" mean. These status are sometimes referred also as "received at oe in the destination country" or simply "arrive at destination country". Today we are going to … [Read more...]

Can you imagine buying AliExpress products for less than a dollar? Well, now with the game "Slash It!" you can get it with the help of your friends. Just click here to access the game and follow the steps explained below. What does the game "Slash it" consist of? For a few … [Read more...]

One of the things that made us fall in love with AliExpress was the free shipping on so many products. However, it is becoming increasingly difficult to find sellers offering free shipping. But don't worry, we're going to give you a few tricks to avoid paying for shipping on … [Read more...]

In recent years, AliExpress has been quitely improving a lot. Now it offers a totally different shopping experience from the one we had some years ago, when buying on this platform was synonymous with waiting up to 2 months. Slowly, we have seen how delivery times have been … [Read more...]

If in the tracking of your AliExpress order you see: "Delivery failed, please contact your local post office or the seller" "Delivery Failed - Other reasons" "Unsuccessful delivery "Parcel status delivery failed" "Package delivery failed" And you don't know what they … [Read more...]

Among the shipping methods we see the most lately on AliExpress is the "Cainiao Standard for Special Goods", so today we are going to explain everything you need to know about it. What is the "Cainiao Standard for Special Goods" like? This is a certified shipping option. This … [Read more...]

To track your package correctly and make sure that everything is in order, it is important to be familiar with the status of your order. In the AliExpress app or website you can check the status of your order by clicking here and checking what it says under the column "Order … [Read more...]

One of the questions you ask us lately about the status of your order in AliExpress is what do "received by carrier" and "received by line-haul" mean. Don't you know what this message means? In the first part of the post we will explain it in detail and we will also see the … [Read more...]

In this guide, we will explain in detail how to see your AliExpress orders in the App and on the Web, and everything you can do from that section. TLDR: the easiest way to access My Orders, both in the app and the web, is simply to click here. If what you want is to know where … [Read more...]

Most AliExpress packages arrive on schedule with no problems. But if it is delayed more than expected or the tracking number shows no movement, we begin to fear that there is a problem and it is not going to arrive. AliExpress explains well what to do in these cases on their … [Read more...]

If you are thinking about buying for the first time in AliExpress, but you still have doubts about where your order is going to arrive or who is going to deliver it, in this post we are going to explain it to you. In the second part of the tutorial we will also talk about where … [Read more...]